Customer care team leader jobs Kenya

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Technician. JOB PURPOSEThe Technician will play a critical role in ensuring that the motorbikes are well diagnosed, serviced, repaired, and maintained in the warehouses and service centers. You wi...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. About the role As a Senior Office Manager for our Nairobi HQ, you ll wear multiple hats. From tech problem-solver to design maestro to productivity ninja, you will- Make our...

JOB SUMMARYThe main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflow...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of yo...

The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe.?The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...

JOB SUMMARY:The Care manager is responsible for coordinating and facilitating patient care across various departments and services within the hospital. This role involves assessing patient needs, planning and managing care programs. and closely with healthcare professionals to optimize patient outcomes.KEY RESPONSIBILITIES:Sending pre-authorizations of Scheduled and non- scheduled admissions with...

The Global Senior Optometrist has an important role when it comes to increasing clinical quality and client experience whilst not losing sight of the task sharing approach that VisionSpring is pursuing. In his/her capacity the person is responsible for identifying gaps, capacity building of team through training and on the job supervision, regular discussions, and feedback, such that teams can co...

DescriptionThe PharmTech Trainee Program (PTP) is a 4-month internship program that offers aspiring pharmacy professionals hands-on experience and a solid foundation in the field of pharmacy. Each trainee will be matched to a manager and a mentor throughout the program. Our trainees will have the unique opportunity to learn and apply skills in various facets of pharmacy operations, from dispensin...

Job Description Core Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at ...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment Summary The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Keny...

Johnson & Johnson Innovative Medicine is recruiting for Key Account Manager Neuroscience to be located in Nairobi, Kenya. About Johnson & Johnson English At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are...

VisionSpring, an international social enterprise, was founded in 2001 with a mission to broaden access to affordable eyewear everywhere. We establish market access to eyeglasses and vision correction for people living in poverty so that they may enhance their livelihoods, learning, and quality of life. Summary The Global Senior Optometrist has an important role when it comes to increasing clinica...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: The Care manager is responsible for coordinating and facilitating patient care across various departments and services within th...

Leading and motivating the team.Conducting staff check-ins, providing feedback, and resolving performance issues.Mentoring departmental leaders and ensuring adequate shift planning.Ensuring clinical quality and patient safety through audits and feedback.Monitoring key metrics and documentation accuracy.Collaborating with quality improvement teams to enhance service delivery.Leading the team in de...

Description The PharmTech Trainee Program (PTP) is a 4-month internship program that offers aspiring pharmacy professionals hands-on experience and a solid foundation in the field of pharmacy. Each trainee will be matched to a manager and a mentor throughout the program. Our trainees will have the unique opportunity to learn and apply skills in various facets of pharmacy operations, from dispensi...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

mPharma s mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications. Summary The PharmTech Trainee Program (PTP) is a 4-month internship program that offers aspiring pharmacy professionals hands-on experien...

Leadership and management of the Country Office Procurement Function (15%)Ensure that CARE Kenya is provided with the procurement management, analysis and support necessary to accomplish its strategic objectives.Lead the procurement department in effective and efficient procurement planning and management of resources.Ensure proper staffing/recruitment to enable the procurement team to manage CAR...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and pos...

Core Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at the medical cent...

Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, clinical knowledge, customer service skills, and a focus on operational efficiency to ensure the medical center's success. To achieve this, the Acting Branch Manager will be required to build a high-functioning team. Responsibilities: Leading and motivati...

Job Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by bu...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by b...