Customer Service Consultant jobs

Roles and responsibilities Achieving Zamara s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The Consultant will ascertain seamless service delivery to clients by offering support and assistance to group life policy holders through the claims processes in accordance with company regulations and ...

Roles and responsibilitiesAchieving Zamara's ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team.The Consultant will ascertain seamless service delivery to clients by offering support and assistance to group life policy holders through the claims processes in accordance with company regulations and de...

Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm. Role...

About the Role:As a Junior Digital Advisory Consultant, you will actively contribute to our strategic initiative, Project Deux, aimed at expanding our customer base and enhancing digital transformation outcomes. This role involves intensive training and hands-on activities that prepare you to support our customers in adopting and integrating digital and AI technologies into their business models....

About the Role:As a Junior Digital Advisory Consultant, you will actively contribute to our strategic initiative, Project Deux, aimed at expanding our customer base and enhancing digital transformation outcomes. This role involves intensive training and hands-on activities that prepare you to support our customers in adopting and integrating digital and AI technologies into their business models....

As our name suggests, our customers rely on us in providing suitable technology inputs to support their business goals. We create enduring partnerships with our customers and align our success strategy with their corporate objectives. About the Role: As a Junior Digital Advisory Consultant, you will actively contribute to our strategic initiative, Project Deux, aimed at expanding our customer bas...

Job PurposeThe Restaurant Supervisor is responsible for overseeing the operations of the restaurant, ensuring adherence to the highest standards and efficiency in service delivery.Key duties and responsibilitiesUphold all restaurant policies and standards for quality and safety.Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.Supervise and guide st...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. Job Purpose The Restaurant Supervisor is responsible for overseeing the operations of the restaurant, ensuring adherence to the highest standards and efficiency in service delivery. Key duties and responsibilities Uphold a...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Summary As a Salesforce/OmniStudio(Vlocity) Developer you will be joining the team supporting and developing the Salesforce Experience Cloud applications in u...

JOB TITLE: ICT CONSULTANT JOB LOCATION: NAIROBI PURPOSE We are seeking a talented and experienced ICT Consultant to join our team. The ideal candidate will have a deep understanding of information and communication technology, strong problem-solving skills, and a passion for delivering exceptional service to clients. As an ICT Consultant, you will play a key role in helping our clients leverage t...

About Job The Clinical Resource Consultant is a position in the BD MDS (Medication Delivery Solutions) Medical Affairs organization who is responsible for implementing customer-focused solutions, building relationships with decision makers, HCP consulting & clinical support, and education & training for HCPs to support business goals. The Clinical Resource Consultant will coordinate customer proj...

The Clinical Resource Consultant is a position in the BD MDS (Medication Delivery Solutions) Medical Affairs organization who is responsible for implementing customer-focused solutions, building relationships with decision makers, HCP consulting & clinical support, and education & training for HCPs to support business goals.The Clinical Resource Consultant will coordinate customer projects with t...

Location: Kenya Our client, in the Tourism and Travel industry, is seeking to recruit a Reservations Consultant. Job Purpose The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers. Key Responsibilities: Booking Management: Handle incoming reservation inquiries via phone, email, and online cha...

Job PurposeThe Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.Key Responsibilities:Booking Management: Handle incoming reservation inquiries via phone, email, and online channels. Assist customers in booking accommodations, tours, transportation, and other travel services based on their p...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a luxury and bespoke Safari company, is looking for an experienced The successful candidate's main responsibility will be to service existing accounts and establis...

Key Role Description:The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for their safari experiences, conducting effective and efficient tour package sales, promoting and converting inquiries into booked tour business, following up on customer quotes assigned to you and progressing them to closure, while reporti...

Minimum qualifications:Bachelor's degree or equivalent practical experience.Candidates will typically have 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.Experience working with dashboards, SQL, measurement, and attribution in order to build sales and marketing strategies.Ability to communicate in English fluently in ord...

Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization. Summary The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for the...

Brightpoint Infotech specializes in Enterprise Business Solutions & Services. As a leading Global Microsoft Solutions Partner (Business Applications) we are focused on offering cutting edge Digital Transformation Solutions and Services. We have helped clients globally to quickly adapt to a changing market dynamic by ensuring their Technology eco-systems are perfectly tuned and future ready. We ar...

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. Requirements Minimum qualifications: Bachelor s degree or equivalent practical experience. Candidates will typically have 5 years of experience in media analytics, advertising sales, digital med...

Job Ref: EHC/030/2024Job PurposeThis position plays a crucial role in marketing and selling the company's products (meters, solar panels, transformer repair services, new transformers) to private clients.Key Duties and ResponsibilitiesMarket Research: Understand the target market, customer needs, and competitors' offerings through research and analysisDevelop Marketing Strategies: Collaborate wit...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver Job Ref: EHC/030/2024 Job Purpose This position plays a crucial role in marketing and selling the company s pro...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understa...

Job PurposeThe Restaurant Supervisor is responsible for overseeing the operations of the restaurant, ensuring adherence to the highest standards and efficiency in service delivery.Key duties and responsibilitiesUphold all restaurant policies and standards for quality and safety.Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.Supervise and guide st...