Customer Service Manager jobs in Mombasa

Key ResponsibilitiesTo sell the company's products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.Understand the region and implem...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

Position: Assistant Branch Manager Industry: Retail & Manufacturing Location: Mombasa, Kenya Gross Salary: KES 90,000 - 100,000 Job Purpose : Our client is a leading retailer in the ceramic floor & wall tile market.They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.The assistant manager w...

Job Purpose:Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.The assistant manager will be tasked with managing and also motivating the sales team in order to deliver a seamless customer service. They are further ...

Customer Services and Sales ManagerAre you a born networker, with a real passion for selling and hunting for new business?Somebody who can oversee the entire sales cycle and provide exceptional customer service to clients?A natural when it comes to generating leads and proactive sales through innovative promotional events to seal the deal?Above all, are you a hands-on, action-orientated problem-s...

We are looking for a Restaurant Supervisor to ensure all daily activities run smoothly and efficiently. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service.You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, b...

Minimum Requirements:Diploma in a hospitality-related course.Experience with Restaurant ERP Systems (POS/GAAP).A good understanding of administration work.Food production-related course qualification will be a plus.Computer literate (Ms. Word/Excel)Responsibilities:Coordinate entire restaurant (BOH & FOH) for customer satisfaction.Drive sales & profitability by upholding controls and procedures.E...

Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1). Minimum Requirements: Diploma in a hospitality-related course. Experience with Restaurant ERP Systems (POS/GAAP). A good understanding of administration work. Food production-related cou...

Lead, mentor, and develop a team of branch managers to achieve sales targets, operational goals, and customer service standards.Analyse sales data and market trends to identify opportunities for growth and areas for improvement.Increase customer volumes through branch visibility, localized marketing campaigns and 'hunting' for new B-B customers within the region.Implement company strategies and i...

Job ResponsibilitiesTechnical SupportTo resolve/take accountability for cases being resolved by receiving case, contacting client, providing telephonic support (if possible) and coordinating resolution of case within SLA/deadlineTo provide technical support on site by coordinating appointment to resolve case with key contact at customer, organizing required parts and equipment and providing suppo...

Reporting to the Hospital Manager, this position is responsible for planning, organizing and coordinating the nursing team within the hospital. In addition, this position is responsible for ensuring consistency and continuity of high quality nursing care, while upholding the highest professional standards and excellent customer service. This position is currently open at our Mombasa unit. Applica...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

What You ll DoAdministration: this will involve record keeping, filing, petty cash float management and other duties such as preparation of staff schedules/timetable.Sales: working towards the achievement of the allocated sales target through customer engagement, guide and motivate sales team, and provide feedback to management to in regards to product movement, store footfall, slow moving items,...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder w...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...

Job Title : Technical Sales Executive- Solar System (Mombasa) Reporting to : Solar Sales Team Lead Locations: Mombasa Gross Salary: Competitive Commissions (6% of total Gross profit). Job Objective : Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and...

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships Key Responsib...

Job Objective:Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application solution. Key focus includes identification and definition of customer requirements, direct involvement in customers presentations, while inter-phasing...

Job Objective:Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application solution. Key focus includes identification and definition of customer requirements, direct involvement in customers presentations, while inter-phasing...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Objective: Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application soluti...

Role Purpose Statement:Under the general direction and guidance of the Director of Operations, the Manager Ground Services is responsible for leading and managing all aspects of ground operations, ensuring safety, efficiency, and exceptional service quality. This role provides a seamless and secure experience for passengers and optimizing operational excellence.Key Accountabilities/Responsibiliti...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. Role Purpose Statement: Under the general direction and guidance of the Director of ...