Tetra Pak†is one of three companies in the Tetra Laval Group a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.†Together with our customers we make food safe and available, everywhere Summary Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order ...
Customer service representative job. Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Keny...
PURPOSE: We are seeking a highly motivated and detail-oriented individual to join our team as a Manager, Intermediary Management. The successful candidate will be responsible for supervision and coordination of all aspects of the Retail Life intermediary management activities, ensuring accuracy and compliance with all applicable laws and regulations countrywide. KEY PRIMARY RESPONSIBILITIES: Tech...
About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 - our collective plan of action to tackle the major humanitarian and development challenges of the present decade. We will continue 'saving lives and changing minds by f...
Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...
Mission Statement for the Role: To develop, engage with, and maintain all aspects of the communities we serve, from developing relationships in each location to maximizing sales opportunities, minimizing network infrastructure costs, and creating Impact in all areas we serve. Overall Responsibility: This position is responsible for implementing market expansion strategies as well as building and ...
Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...
Mission Statement for the Role:To develop, engage with, and maintain all aspects of the communities we serve, from developing relationships in each location to maximizing sales opportunities, minimizing network infrastructure costs, and creating Impact in all areas we serve.Overall Responsibility:This position is responsible for implementing market expansion strategies as well as building and sus...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...
Job Summary:The Direct Sales Representative (DSR) will contact potential customers; contact potential clients, and work to sell them products and services offered by the Bank. They will also be required to handle basic customer issues and escalate where and when necessary.Key Responsibilities:Selling and cross-selling the Insurance products & Services to the publicsConvincing clients to take up i...
ResponsibilitiesSCOPE:Location: Nairobi, Kenya or Johannesburg, South AfricaGeographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa.Languages: Fluent spoken and written English language capability requiredCustomer facingHas no direct reports, but often leads and/or guides the activities of virtual teams to build service solution propositions for c...
Responsibilities SCOPE: Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required Customer facing Has no direct reports, but often leads and/or guides the activities of virtual teams to build service solution propositions...
Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Responsibilities SCOPE: Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required Customer facing...
Administrative Assistant Location: Athi River Campus Reports to: Managing Director & Operations Director About the School: Founded in 2009, Diamond Junior School is a values-based institution that presently caters for Kindergarten & Primary levels using the CBC curriculum. The School is passionately committed to developing learners to be contributing members of the wider community. Vision: We str...
About RoleReporting to the Business Development Associate, the Sales Representative - Partnerships is primarily responsible for coordinating sales activities across partner outlets and any other partnership roles assigned to him/her. The role is field-based and requires proper planning within the assigned region. The successful candidate should be keen on working in a thriving social impact busin...
Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...
As part of our team, you'll be responsible for key aspects of our operations, including student enrolment, telemarketing utilizing CRM tools, managing fees collection, providing exceptional customer service, overseeing exam ma
Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels. Plan, direct, coordinate and review the work plan for Payments Application Support staff. Assign work activities, projects and progr...
KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels. Plan, direct, coordinate and review the work plan for Payments Application Support sta...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10 Ma...
Job PurposeReporting to the Senior Executive Officer the Bilingual Executive Assistant will perform day to day administrative and programmatic support that may be necessary for the efficient running of the Africa Regional Office. The executive assistant will handle a wide range of contacts with stake holders including national societies, ICRC, Government departments and the international donor co...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...