Helpdesk Engineer jobs

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...

Description:More and more companies are using our Enterprise, so the support team is growing. When our customers have problems, they contact us and it is our goal to help them as quickly and awesomely as possible. We're looking for Support Engineers to support our Enterprise product installed and managed in the customer's virtualization environment.Support handles a wide variety of inquiries via ...

Andela provides companies with access to the top 1% of global tech talent. We identify high-potential developers on the African continent, shape them into world-class technical leaders, and pair them with companies as full-time, distributed team members. Summary More and more companies are using our Enterprise, so the support team is growing. When our customers have problems, they contact us and ...

Administer, manage, maintain, develop and improve the Company s IT, Business & Operational Support Systems focused on Cyber Security. Key Duties & Responsibilities: Planning, implementing, managing, monitoring and upgrading security measures for the protection of WIOCC Group data, systems and networks Assessing the business current cyber security posture and identifying areas of vulnerability Dev...

Job ObjectiveAdminister, manage, maintain, develop and improve the Company's IT, Business & Operational Support Systems focused on Cyber Security.Key Duties & Responsibilities:Planning, implementing, managing, monitoring and upgrading security measures for the protection of WIOCC Group data, systems and networksAssessing the business' current cyber security posture and identifying areas of vulner...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Job Objective Administer, manage, maintain, develop and improve the Company s IT, Business & Operational Support Systems focused on Cyber Security. Key Duties & Respons...

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming leaders worth ...

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming leaders worth ...

Description CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming le...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. About Job CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing...

This role is ideal for software engineers who want to work in a global team, have a passion for distributed systems and cloud computing, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers.What you'll doWork in Python and Golang to design and deliver open source software operations codeWork with the entire Linux stack, from kernel, networking, st...

Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam. Responsibilities DMS Filing & Management. Work with the Contracts Team to set up, t...

This role is ideal for software engineers who want to work in a global team, have a passion for distributed systems and cloud computing, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. What you'll do Work in Python and Golang to design and deliver open source software operations code Work with the entire Linux stack, from kernel, networking,...

Job Purpose:The Principal Engineer, Plant Engineering section shall coordinate all processing and engineering functions in the section to ensure efficient intake, processing, and dispatch of quality vaccines, biologicals, and other products through proper utilisation of machinery. Shall coordinate implementation of engineering strategies on technical issues and acquisition of new technology at KB...

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. Summary This role is ideal for software engineers who want to work in a global te...

ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you wi...

ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you wi...

Runji & Partners is an indigenous owned and managed Kenyan firm of Consulting Engineers, operating mainly in the East African countries of Kenya, Uganda and Tanzania. The firm is a limited liability company with the majority shares held by the professional engineers of the firm. QUALIFICATIONS: BSc. (Eng.) in Civil Engineering. Minimum of 7 years of experience in Civil Engineering following gradu...

Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam. Job Purpose: Responsible for generating outbound sales opportunities by identifying...

Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam About Job. Our team of highly skilled and experienced professionals is dedicated to ...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our custom...