Kenya Railways is working with the police to find a missing passenger who boarded the Madaraka Express Train on May 11.
Peterson Mwangi's daughter Tabitha had shared news that her father went missing after a ticket misunderstanding with the Kenya Railways crew.
She noted that her father had a valid ticket and faulted Kenya Railways for ejecting him out of the train.
Mwangi 74, was reported missing after alighting from the Madaraka Express passenger train destined for Mombasa on May 11.
In a statement, Kenya Railways said during a routine ticket inspection in the train, It was realized that Mwangi was in possession of an invalid ticket.
According to Kenya Railway procedure, any passenger found with an invalid ticket in the train is required to either pay for the ticket, payable at the destination or alight at the nearest railway station.
"To assist Mwangi, the train crew requested him to reach out to a family member to pay for his journey but he neither had a phone nor any contact through which he could get assistance," the statement read.
Mwangi willingly opted to alight at Athi River station after realising that he had no option.
“We wish to clarify that KR officers treated the passenger with the utmost respect and followed the necessary procedures put in place when such incidences occur. In addition, we wish to notify our esteemed customers that we don't take this matter lightly," the statement read.
