2Nd Line Support Engineer jobs

JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...

JOB PURPOSE STATEMENTThe Principal Backend Engineer will be responsible for all development and maintenance of software integrations done by the digital business. This is a planning and development role whose focus is the analysis, design, development, and management (technical support) of the division's integrations and API Strategy. The role leads the team that does integrations and API managem...

Duties and ResponsibilitiesManage Internal Systems: Responsible for the administration and maintenance of internal systems including Linux and Windows Servers, Load balancers, Webservers, and Queueing systems. Ensure their smooth operation and availability to meet business needs.Provide 1st and 2nd Line Support: Handle troubleshooting of IT-related problems ranging from office productivity softwa...

SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act. Duties and Responsibilities Manage Internal Systems: Responsible for the administration and maintenance of internal systems including Linux and Windows Servers, Load bala...

Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...

DEPARTMENT PORT OPERATIONS POSITION REPORT TO: SENIOR (SR.) CAPTAIN, LCM DESCRIPTION OF JOB TASK AND RESPONSIBILITIES: Works onboard craft and responsible for the safe operation and maintenance of Mechanized Landing Craft (LCM) propulsion engine, machineries and auxiliary equipment. Work includes but are not limited to: Pre-operational check, during operation and after operation checks of Diesel ...

ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you wi...

ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you wi...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our custom...

DESCRIPTION Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their missioncritical applications. As a cloud support enginee...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. ABOUT JOB Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assist...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Summary Each day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers. Inter...

Basic Qualifications As a part of the AI/ML team, a Cloud Support Engineer will support customers who leverage AWS AI/ML services to build train and deploy models to solve various business problems. Helping customers to use and integrate services like Sagemaker , Personalize ,Forecast, Lex and Transcribe among others. However, we do not expect you to know all of these and we provide extensive tra...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Key job responsibilities Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to ou...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

About this opportunity We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, candidate will trouble-shoot and resolve problems to stabilize and optimize customer networks. You'll configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technica...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

ABOUT USPlease note that this is a fully office based role at our office in Nairobi, Mon - Fri 9am- 6pmAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of servic...

BASIC EXPERIENCE/SKILLSGood depth of understanding in Hadoop Administration, support and troubleshooting (Any two applications: Apache Spark, Apache Hive, Presto, Map-Reduce, Zookeeper, HBASE, HDFS and Pig.)Good understanding of Linux and Networking conceptsIntermediate programming/scripting skills. Ideally in Java or Python, but will consider experience in other Object Oriented and Functional la...