5 star hotel standards

Vipingo Ridge is a five star private residential golfing destination on the beautiful Mombasa North Coast. Home to an outstanding Clubhouse with a 18-hole PGA Baobab Course, Beach Club & Private Airstrip Summary As a Housekeeping Executive, you will supervise the work of room attendants, pool attendants laundry and public area attendants, ensuring high standards are met. This includes developing ...

DEPARTMENT: MANAGEMENT & ADMINISTRATIONREPORTS TO: DIRECTORRESPONSIBILITIES:Oversee Operations: Manage all facets of hotel operations including daily activities, guest services, food and beverage, and maintenance.Revenue Optimization: Develop and execute strategies to enhance occupancy rates, revenue, and overall profitability.Customer Service Excellence: Uphold high standards of customer service...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DEPARTMENT: MANAGEMENT & ADMINISTRATION REPORTS TO: DIRECTOR RESPONSIBILITIES: Oversee Operations: Manage all facets of hote...

Seeking a Front Office Manager with a minimum of 4 years' experience in a 4 to 5-star hotel environment. The ideal candidate will oversee all aspects of the hotel's front office operations, including guest relations, reservations, and staff management, ensuring exceptional guest service standards are met and exceeded

Company DescriptionAbout Our HotelThe iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930's as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial r...

Company DescriptionAbout Our HotelFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards.The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930...

Company DescriptionAbout Our HotelFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards.The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930...

Company DescriptionAbout Our HotelFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 193...

Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding when implementing ...

Job Description Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees. Consistency and understanding ...

Job DescriptionReporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding whe...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and...

As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culinary journey.In this role you will work closely with the Director of Operations to ensure that the each of the culinary vision for the ...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high Responsibilities As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Ke...

As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culinary journey. In this role you will work closely with the Director of Operations to ensure that the each of the culinary vision for the...

Job Description Fairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culin...

Safari Park Hotel & Casino, Nairobi s famous resort and Africa s largest and most exciting conference destination. An oasis of tranquility in the heart of Nairobi, the Safari Park Hotel blends stylishly elegant African architecture with supremely luxurious accommodation; sparkling water gardens with an inland beach and beautifully landscaped gardens, with a wide choice of international restaurant...

Job Description To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets' strategy and values. To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively to maintain a professional brand image to all concerned stakeholders. To enforce and adhere to all laws, health, safety & environme...

Job DescriptionTo display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets' strategy and values.To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively to maintain a professional brand image to all concerned stakeholders.To enforce and adhere to all laws, health, safety & environmenta...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets strategy and values. To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively ...

Job DescriptionTo display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets' strategy and values.To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively to maintain a professional brand image to all concerned stakeholders.To enforce and adhere to all laws, health, safety & environmenta...

The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930 s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through ...

Key ResponsibilitiesEnsures the smooth running of the operations on a day to day basis and in a proactive manner.Support and assist all Front Office sections.Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations of Front Office...

RESPONSIBILITIES: 1. Planning and directing food preparation and culinary activities; ensuring standardization in portioning and training other hotel staff on new menus 2. Estimating food requirements and food/labor costs 3. Complying with nutrition and sanitation regulations and safety standards 4. Maintaining a positive and professional approach with coworkers and customers and handling custome...