Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...
Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-...
Job Ref. No: JHIL118Role PurposeThe job holder will be responsible for timely set-up, renewal, servicing and support, documentation, and management of schemes, and handling of related queries on from clients and intermediaries on existing schemes. Providing dedicated and comprehensive service to the intermediaries and clients with a proactive approach to ensure business retention by meeting set s...
S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...
You will be part of the firm's Client Service Risk (CSR) function whose mission is to enable client impact and innovation in a way which manages risks to our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.Our function advises firm leadership on risks across the lifecyc...
At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...
Job Summary The role holder key responsibility is execution of investment strategies and activities for assigned portfolios in line with client Investment Policy Statement (IPS) documents and as guided by regulatory requirements and the Group s policies. Support the delivery of the firm s revenues & profitability. Job Description Key accountabilities/Deliverables/Outcomes Investment Duties Key me...
Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary The role holder key responsibility is execution of investment strategies and activities for assigned portfolios in line with client Investment Policy...
Job SummaryThe role holder key responsibility is execution of investment strategies and activities for assigned portfolios in line with client Investment Policy Statement (IPS) documents and as guided by regulatory requirements and the Group's policies.Support the delivery of the firm's revenues & profitability.Job DescriptionKey accountabilities/Deliverables/OutcomesInvestment DutiesKey member o...
Project Management:Support the Project Director in the successful management of the project to terms of reference, time, quality, cost and donor and Government satisfaction. This will include support in the following areas of project management:Financial and budget management, client invoicing and financial forecastingOperations managementHR management and recruitmentImplementing partner manageme...
Position Summary KPMG People & Change wish to recruit a Manager to analyze clients needs, develop strategies, and lead a team to deliver tailored HR solutions, ensuring compliance to KPMG policies and professional Standards. Key roles and responsibilities The Manager will have the following responsibilities: Manages engagements or projects to consistently achieve specific revenue and profit objec...
The Assistant Project Manager will be responsible for overseeing and managing the successful execution of projects. You will collaborate with cross-functional teams, including software engineers, business analysts, and quality assurance professionals, to ensure the timely delivery of high-quality products and projects that meet client requirements and business objectives. ROLES AND RESPONSIBILITI...
The overall goal of the Manager is to manage effective implementation of SJGAP in coordination with senior managers, team leaders and project director, and help support business development activities.Key tasks and responsibilities will include (but not limited to):Project Management:Support the Project Director in the successful management of the project to terms of reference, time, quality, cos...
Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set of applications built on a common platform, t...
KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary KPMG People & Change wish to recruit a Manager to analyze clients needs, develop strategies, and lead a team to deliver tailored HR solutions, ensuri...
Position SummaryKPMG People & Change wish to recruit a Manager to analyze clients' needs, develop strategies, and lead a team to deliver tailored HR solutions, ensuring compliance to KPMG policies and professional Standards.Key roles and responsibilitiesThe Manager will have the following responsibilities:Manages engagements or projects to consistently achieve specific revenue and profit objectiv...
Adam Smith International is an award-winning global company that delivers impact, value and lasting change through economic growth and government reform. Our reputation as a global leader has been built on the positive results our projects have achieved in many of the world s most challenging environments. Summary The overall goal of the Manager is to manage effective implementation of SJGAP in c...
The Position directs and coordinates the daily activities of the accounting staff to quickly and accurately record the revenues, expenditures, assets, and liabilities of the company. The candidate should be a highly motivated self-starter with supervisory, review, and proofing experience. The Position is also responsible for preparing annual financial statements, annual budgets and forecasts and ...
JLL Spark is dedicated to transforming the real estate industry through technology-based innovation. JLL Spark provides the nimbleness of a startup backed by JLL's expertise and resources.Role Purpose Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ens...
Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...
Architectural jobs vacancies in Kenya Are you a seasoned Construction Manager with a passion for safety and excellence in the architectural realm? Join our esteemed architectural consultancy firm and lead transformative construction projects with precision and dedication.We are seeking a highly experienced Construction Manager with a degree in Construction Management, coupled with robust Environm...
About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...
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