Customer Care Assistant jobs in Nairobi

Customer Care Assistant

Customer Care Assistant

i. Overseeing the operation of customer care desks;ii. Ensuring customersprovide feedback either manually or electronically;iii. Attending to reception telephone line;iv. Receiving and ushering in guests to the designated offices;v. Maintaining daily records of customers details;vi. Facilitating in the organization of events; andvii. Responding to customers inquiries.

Job SpecificationsThis is the entry and training grade for Diploma holders in this cadre. An officer in thislevel will work under the guidance of a senior officer.Duties and responsibilities at this level will entail assisting in:Overseeing the operation of customer care desks;Ensuring customers provide feedback either manually or electronically;Attending to reception telephone line;Receiving and...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Job Purpose: This position is responsible for providing administrative services, managing and organising office operations, and ensuring the security of ordinary and confidential/classified records. Key Responsibilities/ Duties / Tasks: Taking oral dictation; Using e-office to research and process data; Operating office equipment; Attending to visitors/clients; Handling telephone calls; Handling ...

Travel to all of our five health centers: Alhambra, Baldwin Park, Glendora, Highland Park, and PasadenaAdhere to affiliate goals and policies on patient care, professionalism, wait time in-clinic and on the system for addressing patient complaintsParticipate in health center efforts to achieve established goals for productivity and quality metricsParticipate in health center/affiliate efforts to ...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a world-wide movement of national organisations working with and for communities and individuals Summary The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Options Consultancy Services Limited is a consultancy organisation providing technical and management expertise in the health and social sectors to governments and international development partners to transform the health of women and children. Main purpose of job Based in Kenya office, the Team Leader will provide inspirational, strategic, technical and managerial oversight of the FCDO Kenya He...

Job Description Role Summary The role is responsible for management of shift, productivity improvement and ensure production targets & parameters are achieved. Role Responsibilities To coordinate implementation of the manufacturing process plan in a production factory and run a shift to produce tea to meet customer specification. To coordinate the implementation of TPM, OHSE (Occupational Health,...

LIPTON Teas and Infusions has passionately built its expertise in the blending of teas and infusions for consumers around the world since 1871. Together, our 17,000 people are united in bringing differentiated and compelling benefits to billions of tea enthusiasts around the world. Role Summary The role is responsible for management of shift, productivity improvement and ensure production targets...

Duties and responsibilities at this level will entail:Coordinating all Reception/Customer Care desk activities in the College;Manning the Reception/Customer Care desk; in charge of customer service to walk in and online customers, communicating courteously with customers via social media, telephone, email, letter and face to face; directing customers to online resources;Ensuring professional, tim...

When you choose to launch your medical career at KMTC, you join more than 26,000 students at the College who aspire to improve the health of communities they live in.When you join one of the 50-plus specialized courses offered at KMTC, you will be a part of the biggest human resource contribution to the health sector in Kenya; more than 80 percent of the hospitals workforce is trained at KMTC. Du...

The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930 s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through ...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job Summary The Aga Khan University s Centre for Innovation in Medical Educatio...

About the Company Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. W...

The Tea Board of Kenya is a State Corporation in the Ministry of Agriculture and Livestock Development established by Tea Act No. 23 of 2020 to develop, regulate and promote tea sub-sector. The Board is governed by a Board of Directors) appointed by the Cabinet Secretary in charge of Agriculture and Livestock Development while day to day operations are directed by the Chief Executive Officer. Our...

Kenya Plant Health Inspectorate Service (KEPHIS) is the government parastatal whose responsibility is to assure the quality of agricultural inputs and produce to prevent adverse impact on the economy, the environment and human health. Duties and responsibilities: Receiving, Directing and relaying telephone messages; Directing visitors and customers to the appropriate staff member when they come t...

The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy. JOB PURPOSE: As an Assistant Research Officer (ARO) focusing ...

Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather information on external and internal customer satisfaction and ensure adequate supply. Compiling daily reports from the questionnaire collected from patient satisfactory questionnaires. Visitin...