Customer Service Agent jobs

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...

SOA/KE/NRB/23-24/18WHAT WE EXPECT:Develop and implement SOPs for the Operations Department. -Branding and Agent Collateral Management.Assist the transport and fleet department in quality control ise. the vehicles and drivers.Coordinating, and conducting In house Operations and agent specific Training across East Africa.Ensure consolidated processes and procedures are followed within the East Afri...

Experience2 YearsSalary RangeKshs 30,000 retainer plus commission based on salesContract TypeFixed TermApplication Closing date10/05/2024IntroductionFariji Insurance seeks passionate individuals to join our team as insurance sales agents in Kenya. Shape the future of insurance solutions with us. Whether experienced or new, we want you! Embrace the challenge and unleash your potential with FarijiR...

In the business of creating authentic and memorable experiences for inbound leisure travelers to Africa (FITs and Groups), and for our B2B partners around the world. We know that no two people or businesses are the same, and have built Sense of Africa around flexible, personal, solutions-oriented relationships. SOA/KE/NRB/23-24/18 WHAT WE EXPECT: Develop and implement SOPs for the Operations Depa...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.Documentation and updates: Maintain accurate and detailed records of all c...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

Job Summary:- A Team Leader Sales is responsible for: Business development, evaluating and exploiting the business opportunities for the subsidiaries full potential. Using such tools as marketing, sales, information management and customer service to grow and maintain business. Expanding the Brokers product reach and profit revenues by identifying new markets and attracting new clients. Key Respo...

Job Summary:-A Team Leader Sales is responsible for:Business development, evaluating and exploiting the business opportunities for the subsidiaries full potential.Using such tools as marketing, sales, information management and customer service to grow and maintain business.Expanding the Brokers product reach and profit revenues by identifying new markets and attracting new clients.Key Responsibi...

About the Customer Success Assistant roleThe Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start AS...

Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...

We are searching for a Sales Agent to join our elite Sales & Ticketing crew. You'll deliver first-class customer service while promoting our soaring brand. In this fast-paced role, you'll book dream getaways at amazing fares and build passenger loyalty through top-notch sales skills. Prior aviation experience is a major plus

As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager. What you can expect to be doing: Create and maintain an incredible sales team Meet the sales objectives through careful planning and motivating your team Meet the technician target thr...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

BBOXX designs, manufactures, distributes and finances innovative plug & play solar systems to improve access to energy across Africa and the developing world. More than 70,000 BBOXX products have been sold in more than 35 countries, improving the lives of more than 350,000 people. Role Brief: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossessi...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. What s more, Jambojet has a wide variety of value added services to ensure that you ...

About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey , responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start ...

Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participate in provision of services undertaken at the call centre ensuring proper coverage. Detailed Client information captured in the call Centre database. Monthly agent activity and output...

Key ResponsibilitiesProvision of counselling, support, and information to MSK Clients and employees on phoneMonthly reports showing number of clients and staff counselled.Data entry to analyse communication with the clients.Participate in provision of services undertaken at the call centre ensuring proper coverage.Detailed Client information captured in the call Centre database.Monthly agent acti...

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Key Responsibilities Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participa...

Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

We are looking for a self-motivated and proactive individual who is highly devoted to driving business growth. This position requires a strong emphasis on business development, with a focus on increasing sales volume and profitability, specifically through after-sales activity. The ideal candidate will have a proven track record of achieving sustainable development by meeting sales and management...