Service Manager jobs in Nairobi

About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

"Masaba Services Limited was registered in Nairobi in April 2009 and has since made establishement in Uganda, Rwanda and Tanzania. Professionalism. We recruit people with the right qualifications and equip them with the right training to ensure that they provide value and quality solutions to our customersRESPONSIBILITIES Oversee the analysis of the technical and economic feasibility of the proje...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...

About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

Architectural jobs vacancies in Kenya Are you a seasoned Construction Manager with a passion for safety and excellence in the architectural realm? Join our esteemed architectural consultancy firm and lead transformative construction projects with precision and dedication.We are seeking a highly experienced Construction Manager with a degree in Construction Management, coupled with robust Environm...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

You will be part of the firm's Client Service Risk (CSR) function whose mission is to enable client impact and innovation in a way which manages risks to our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.Our function advises firm leadership on risks across the lifecyc...

Lintons Beauty World is East Africa s premier distributor and retailer of high-end beauty and skin care products. We carry brands such as Estée Lauder, Clinique, Black Up, Black Opal, Nimue, Mary Kay, Clarins and many more. Responsibilities Deliver quality customer experience Devise and implement offline and online marketing strategies to increase walk-ins and brand visibility Drive sales team an...

ResponsibilitiesDeliver quality customer experienceDevise and implement offline and online marketing strategies to increase walk-ins and brand visibilityDrive sales team and managers to achieve sales targets for each locationDevelop and coordinate training and upskilling of the team based on needs and trendsGenerate and implement standard operating procedures for spa useEffectively manage all spa...

The International Rescue Committee (IRC) responds to the world s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countrie...

Job Description:Reporting to the Hospital Manager, this position is responsible for planning, organizing and coordinating the nursing team within the hospital. In addition, this position is responsible for ensuring consistency and continuity of high quality nursing care, while upholding the highest professional standards and excellent customer service. This position is currently open at our Momba...

Description Working closely with the Regional Business Manager, and Senior Management, manages the Sales and Service Centre and offers leadership to staff in formulation and implementation of business growth and development strategies at the unit level. The job holder is expected to aggressively drive the center growth and profitability targets by identifying, developing and maintaining profitabl...

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suit...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Hospital Manager, this position is resp...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

Job Description Working closely with the Regional Business Manager, and Senior Management, manages the Sales and Service Centre and offers leadership to staff in formulation and implementation of business growth and development strategies at the unit level. The job holder is expected to aggressively drive the center growth and profitability targets by identifying, developing and maintaining profi...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: As a Sales Manager specializing in off-plan real estate, you will play a pivotal role in leading and managing the sales team to achieve sales targets and promote our projects effectively. You will be responsible for developing and implementin...

Job summary: Reporting to the Director, Human Resource & Administration, responsible for overseeing delivery of effective human resource services in the Hospital including talent acquisition, talent development, organization development, employee relations and HR operations in order to ensure the Hospital attracts and retains the right talent to deliver its objectives. Responsibilities Prepare th...

Job Purpose:As a Sales Manager specializing in off-plan real estate, you will play a pivotal role in leading and managing the sales team to achieve sales targets and promote our projects effectively. You will be responsible for developing and implementing strategic sales plans, overseeing the sales process, and ensuring the highest level of customer satisfaction. Additionally, you will collaborat...

Reporting to the F&B Manager responsibilities and essential job functions include but are not limited to the following:Lead, mentor and train the Food & Beverage Operations teamEnsure Food & Beverage relevant brand standards are maintainedStrategize on new products and service offeringsCreate unforgettable experiences for our guestsManage all operational requirements of the Food & Beverage Depart...

Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. What is in it for you: Employee benefit card offe...