Ruto to launch one-stop shop for digitised state services

He had earlier announced that by June, 5000 out of 7000 government services should be digitised

In Summary
  • Last December, the government announced that all payments for government services shall be made through the E-citizen portal.
  • Treasury Cabinet Secretary Njuguna Ndung’u gazetted the portal to be the official government digital payment platform.
President William Ruto chairing a Cabinet meeting at the State House on June 27,2023.
President William Ruto chairing a Cabinet meeting at the State House on June 27,2023.
Image: PCS

Kenya Kwanza government will on Friday mark a milestone in its journey to digitise state services.

President William Ruto will preside over the launch of over 5,000 fully digitised services.

He had earlier announced that by June, 5000 out of 7000 government services should be digitised

Last December, the government announced that all payments for government services shall be made through the E-citizen portal.

Treasury Cabinet Secretary Njuguna Ndung’u gazetted the portal to be the official government digital payment platform.

All payments for government services are progressively made through eCitizen.go.ke.

The official government pay bill number is 222222.

President Ruto said Kenyans should be able to pay for government services from the comfort of their homes without necessarily going to places physically.

He said digitisation is already making huge strides to seal loopholes in matters collecting tax.

Government payments going digital are aimed at increasing revenue collection and minimising the cost of collection and enhancing service delivery.

The digital payments platform is integrated with all available electronic payment platforms, including mobile money payment services.

A raft of government services have been bundled under the e-citizen, generating hundreds of thousands of transactions monthly.

The portal generates an invoice for the various services and the user proceeds to pay the amount using mobile money platforms through the government’s pay bill number.

Once payment is made, the system reflects the transaction and generates a receipt that the user can print.

Services provided under the portal include motor vehicle ownership, land searches, birth, and death registrations.

WATCH: The latest videos from the Star