Safaricom customers to buy airtime for as little as Sh1

This will only be available to M-Pesa users.

In Summary

• The new offering was announced on Monday by the telco and a spot check by the Star has confirmed that the service has already been rolled out.

• Safaricom had sent messages to its users informing them of the new development.

Safaricom CEO Peter Ndegwa
Safaricom CEO Peter Ndegwa
Image: FILE

Telecommunication service provider Safaricom has announced new changes to its offering on the least amount one can buy from M-Pesa.

While the amount was initially capped at Sh5, the company has now reviewed the amount downwards to Sh1.

This means users can now get airtime for as little as Sh1.

The new offering was announced on Monday by the telco and a spot check by the Star has confirmed that the service has already been rolled out.

Safaricom had sent messages to its users informing them of the new development.

This comes a few days after it also announced that it would start charging users Sh0.50 for reverse calls.

The fee will apply to people who use the service more than twice a day.

“This service will be free to the initiator of the reverse call for up to two requests in a day. Subsequent reverse call requests made within the day (after the first two requests) will be charged an access fee of Ksh. 0.5 per reverse call request,” Safaricom said.

This charge is aimed at curbing the misuse of the service, as Safaricom noted that some users opt for reverse calls even when they have sufficient airtime.

Safaricom further clarified that the reverse call service would only be available for calls made within the Safaricom network.

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