KRA deploys 1,400 Field officers countrywide

They will support compliance with excise regulations.

In Summary
  • "The RSAs will provide on-site facilitation to taxpayers, which will involve physical visits to taxpayer premises within the country."
  • KRA urged the public to interact with the RSAs and let them know how they can be of assistance to them.
Revenue Service Assistants during their pass-out parade at the KDF centre in Eldoret on August 25, 2023.
Revenue Service Assistants during their pass-out parade at the KDF centre in Eldoret on August 25, 2023.
Image: MUSALIA MUDAVADI/X

The Kenya Revenue Authority has announced the deployment of 1,400 Revenue Service Assistants across the country to support taxpayers with their compliance needs.

In a notice to the public, the Revenue Service assistants will among other duties facilitate online registration of trading businesses, verify taxpayer details, and support compliance with TIMS/eTIMS regulations.

They will also support compliance with excise regulations, and data collection for the taxman.

"Kenya Revenue Authority (KRA) informs the public that it has rolled out a Revenue Service Assistants (RSAs) program whose mandate is to support taxpayers with their compliance needs," the notice reads.

"The RSAs will provide on-site facilitation to taxpayers, which will involve physical visits to taxpayer premises within the country."

KRA urged the public to interact with the RSAs and let them know how they can be of assistance to them.

The Authority also noted that the RSAs will have KRA staff identification cards and will wear uniforms for ease of identification.

"Additionally, the public can authenticate the staff details through USSD *572#, or use KRA Thibitisha which is available on the KRA website: www.kra.go.ke or through the KRA Mservice App," the notice said.

The deployment comes a month after 1,405 Revenue Service Assistants graduated from the Recruits Training College in Eldoret, where they had undergone a two-month training.

The ceremony was president over by Prime Cabinet Secretary Musalia Mudavadi.

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