Kenya Airways has explained the week-long Mogadishu flight diversions.
"Since May 24, 2024, due to adverse weather activities over Somalia, a few of our flights into Mogadishu have experienced stronger-than-usual tailwinds that have made it impossible to safely land the aircraft," KQ said in a statement.
"As a safety precaution, our crew have opted to divert back to Nairobi, following strict safety protocols and always ensuring the comfort and safety of our customers."
KQ said its crew did not opt to use the alternative runway approach overflying the city until the Airport authorities in Mogadishu mitigated the security and safety concerns.
"We can confirm that the airport authorities in Mogadishu have since addressed this, and we will be able to land the aircraft safely," read the KQ statement.
"We deeply understand and regret the inconvenience these circumstances beyond our control have caused our esteemed customers. We are proactively communicating with the impacted customers."
KQ thanked its customers for their patience and understanding and reiterated that their safety and that of its crew is their one priority.
"We are diligently and proactively monitoring the weather situation in Mogadishu to ensure our customers and crew's safety and comfort," KQ said.
"Should you need further assistance or if your flight is impacted, kindly contact our Customer Excellence team at +254 711 024 747, Whatsapp at +254 705 474 747, on X (Formerly Twitter) @KQSupport or Email at [email protected]."
