Customer care center jobs

Job Description RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scripts when addressing various topics. Identify customers' needs, clarify information, and offer solutions or alternatives. Capitalize on opportunities to upsell services. Cultivate enduring relationships with customers by going the extra mile. Meet personal and team qualitative and qua...

PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scr...

RESPONSIBILITIESManage inbound and outbound calls in a timely manner.Adhere to communication scripts when addressing various topics.Identify customers' needs, clarify information, and offer solutions or alternatives.Capitalize on opportunities to upsell services.Cultivate enduring relationships with customers by going the extra mile.Meet personal and team qualitative and quantitative targets.REQU...

Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

Core ResponsibilitiesActualize annual Key Performance Indicators (KPIs) set by the managementImplement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manualsEnsure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy unitsParticipate in the medication management committee at the medical center i...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

About The RoleAs a Field Service Assistant at M-KOPA, your main job is to ensure the Mobility Charging Station or Mobility Service Center runs smoothly and efficiently for our mobility customers.In this role, you will be expected to perform the following duties:Charging station Management: Ensure that all the chargers at the charging stations are working as expected.M-KOPA Mobility Shop Managemen...

About The Role As a Field Service Assistant at M-KOPA, your main job is to ensure the Mobility Charging Station or Mobility Service Center runs smoothly and efficiently for our mobility customers. In this role, you will be expected to perform the following duties: Charging station Management: Ensure that all the chargers at the charging stations are working as expected. M-KOPA Mobility Shop Manag...

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...

S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...

At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

Job Description Key Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at t...

Job Description Core Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at ...

Job Description Key Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at t...

Core ResponsibilitiesActualize annual Key Performance Indicators (KPIs) set by the managementImplement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manualsEnsure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy unitsParticipate in the medication management committee at the medical center i...

Our Journey Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've bui...

Key Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at the medical cente...

Core Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at the medical cent...

Key Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units Participate in the medication management committee at the medical cente...

JOB SUMMARY:The Care manager is responsible for coordinating and facilitating patient care across various departments and services within the hospital. This role involves assessing patient needs, planning and managing care programs. and closely with healthcare professionals to optimize patient outcomes.KEY RESPONSIBILITIES:Sending pre-authorizations of Scheduled and non- scheduled admissions with...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Key Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard Op...