Customer Service jobs in Nairobi

About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Job Description Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Cle...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

Job summary:To provide conducive atmosphere and contribute to the smooth running of the unit by facilitating communication between healthcare professionals, staff and patients as well as caregivers.ResponsibilitiesManage Large amount of incoming callsIdentify and assess patients' needs to achieve satisfaction.Build suitable relationships and trust with patients through open and interactive commun...

Customer Relationship Representative (Sales) Vacancy (2 Positions) - Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you...

Kenchic Limited is the leading producer of poultry in East and Central Africa. At its inception, the company s main activity was the production of broiler and layer day-old chicks. Over the years the company has expanded operations to include processed chicken and further processed products. The company started its operations in 1984. The company s Head Office is in Exsan House along Enterprise r...

About RoleThe role holder will deliver Simple, memorable, and efficient customer experience by efficiently managing customer orders from initiation to fulfillment. The role is pivotal in maintaining customer satisfaction and fostering positive relationships with clients.Description of essential Responsibilities:Order Management which includes Order Fulfilment Coordination: (On Time in Full Error ...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...

About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

We are seeking a dynamic and detail-oriented individual to join our team as a Customer Service and Administrative Specialist. The ideal candidate will possess excellent customer service skills, a friendly and personable demeanor, solar products knowledge and a strong understanding of administrative tasks related to payroll and statutory compliance.

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.ResponsibilitiesResponding promptly to customer inquiries.Taking orders on WhatsAppCommunicating with customers through various channels.Acknowledging and resolving customer complaints.Excellent knowl...

In this Sales Support Specialist position You will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions. You will assist in administration and planning of sales contracts as per specifications and expectations. You will collect information and customer data to support sales teams with identification/ qualification of lea...

Job Description In this Sales Support Specialist position You will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions. You will assist in administration and planning of sales contracts as per specifications and expectations. You will collect information and customer data to support sales teams with identification/ qual...

PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

In this Sales Support Specialist positionYou will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions.You will assist in administration and planning of sales contracts as per specifications and expectations.You will collect information and customer data to support sales teams with identification/ qualification of leads ...

In this Sales Support Specialist positionYou will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions.You will assist in administration and planning of sales contracts as per specifications and expectations.You will collect information and customer data to support sales teams with identification/ qualification of leads ...

Kenchic Limited is the leading producer of poultry in East and Central Africa. At its inception, the company s main activity was the production of broiler and layer day-old chicks. Over the years the company has expanded operations to include processed chicken and further processed products. The company started its operations in 1984. The company s Head Office is in Exsan House along Enterprise r...

We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.ResponsibilitiesResponding promptly to customer inquiries.Taking orders on WhatsAppCommunicating with customers through various channels.Acknowledging and resolving customer complaints.Excellent knowl...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...