Customer engagement jobs

DescriptionAbout this opportunity!We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer's expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.What you will do Establish the project plan baseline: define project scope, secure the vital resources,...

About this opportunity!We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer's expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.What you will doEstablish the project plan baseline: define project scope, secure the vital resources, and plans a...

Job responsibilitiesServe clients on all modes of engagement i.e messages, calls, social media and face to face.Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.Respond to all requests for quotation sent through all m...

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. Salary Range : KSh 30,000 KSh 50,000/month Job responsibilities Serve clients on all modes of en...

Onboard new customers and introduce them to our products and support processes. Products include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and many more.Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.Collaborate with Sales, Field Engineering and Support in developing and delivering...

What your day will look likeOnboard new customers and introduce them to our products and support processes. Products include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and many more.Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.Collaborate with Sales, Field Engineering and Support ...

Job Purpose:Seeking a Telesales Executive Intern to generate orders, manage the entire customer order and invoicing process, reconcile accounts, source customers via social media, handle walk-ins, ensure customer satisfaction, and develop a customer engagement database.Key Responsibilities:Ability to call both existing and prospective customers to generate orders. Manage customer order fulfillmen...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Job Purpose: Seeking a Telesales Executive Intern to generate orders, manage the entire customer order and invoicing process, reconcile accounts, source customers via social media, handle walk-ins, ensure customer satisfaction, and devel...

Job Description Job Purpose: Seeking a Telesales Executive Intern to generate orders, manage the entire customer order and invoicing process, reconcile accounts, source customers via social media, handle walk-ins, ensure customer satisfaction, and develop a customer engagement database. Key Responsibilities: Ability to call both existing and prospective customers to generate orders. Manage custom...

JOB TITLE: CUSTOMER RELATIONSHIP OFFICER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client in the manufacturing Industry, we are looking for a competent , skilled, and experienced Customer Relationship Officer to w...

Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. What your day will look like Onboard new customers and introduce them to our prod...

A strong focus on supporting customers by finding solutions to ticket requests.Enrich documentation about problem solving, Q&A, onboarding materials.Drive campaigns targeting multiple customers through digital touch-points and activities.Identify high potential as well as high risk customers from newly onboarded users or customersOnboard new customers and introduce them to our products and suppor...

About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

Assistant Manager: Customer Engagement

Job Description Hello24 is revolutionizing how businesses in India leverage WhatsApp for ecommerce. By integrating WhatsApp s powerful API, Hello24 enables companies to conduct entire sales processes including marketing, customer service, and checkout through the app. This platform boasts features like automated chatbots, analytics, and security measures like ISO 27001:2013 certification and AES-...

The Social Media Communications Specialist will participate in the full scope of strategic communication support tasks including the development and production of information products and publications, event coverage, field work, photography, social media management, strategy development, videography, and writing. The Specialist will have an emphasis on digital and social media platforms. This po...

Job Description Job Description We are seeking an innovative and experienced Brand Manager to join our team. The Brand Manager will be responsible for developing and implementing comprehensive brand strategies that align with the company s objectives and market trends. This role requires a strategic thinker with a strong understanding of market research, brand positioning, and consumer behavior. ...

Founded in 2014, Crestwood Marketing and Communication is an integrated marketing communications Agency that elevates brands above their competition, delivering marketing and PR services that improve sales, increase brand awareness and grow organizations. Providing the best talent to service clients, from startups to blue-chip organizations and government entities, Crestwood Communication deliver...

This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with o...

This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with o...

Job DescriptionWe are seeking an innovative and experienced Brand Manager to join our team. The Brand Manager will be responsible for developing and implementing comprehensive brand strategies that align with the company's objectives and market trends. This role requires a strategic thinker with a strong understanding of market research, brand positioning, and consumer behavior.ResponsibilitiesBr...

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in the following segments:Mass - SMEs or large businesses starting their journey with CanonicalFocus - Large companies with ...

Job SummaryA customer Relationship officer, the primary responsibility is to ensure that customers have a positive and satisfying experience when interacting with the company or its products. They are in-charge of managing the overall customer journey, identifying pain points and implementing strategies to enhance customer satisfaction and loyalty. The role will involve collaborating with various...