Customer care management

PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

Main AccountabilitiesTo manage, develop and understand the needs of a growing customer base, making regular visits to these accounts and building, maintaining and managing relationships with key contacts at all levels.Negotiating prices and volumes with customers in order to maximize returns to the businessSeek out, analyse and develop new accounts, promoting sales of the product portfolio in lin...

CUSTOMER CARE MANAGER

CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...

Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

Duties and responsibilities Duties and responsibilities at this level will include - Coordinating the development, implementation and review of policies, strategies, legislations, guidelines, frameworks, norms, tools, regulations, plans, and standards on infrastructure, projects and grants management; Mobilizing resources for infrastructure, projects, and grants management; Facilitating capacity ...

Duties and Responsibilities Duties and responsibilities at this level will include: Coordinating the development, implementation, review, and dissemination of policies, strategies, legislations, and guidelines for Health Products and Technologies (HPT) therapeutics and management. Facilitating technical support to Ministries, Departments, Agencies, and Counties (MDACs) on HPT management and thera...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

About The RoleThe incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products.Roles and responsibilities:The Employee's typical duties shall include but will not be limited to the following;Cross-sell beauty products (e.g. serums, body lotions, deodorants, to...

Job Description About The Role The incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and responsibilities: The Employee s typical duties shall include but will not be limited to the following; Cross-sell beauty products (e.g. serums, body lot...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. About The Role The incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and respon...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Job Summary A customer Relationship officer, the primary responsibility is to ensure that customers have a positive and satisfying experience when interacting with the company or its products. They are in-charge...

Duties and responsibilitiesDuties and responsibilities at this level will include -Coordinating the development, implementation and review of policies, strategies, legislations, guidelines, frameworks, norms, tools, regulations, plans, and standards on infrastructure, projects and grants management;Mobilizing resources for infrastructure, projects, and grants management;Facilitating capacity buil...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Duties and ResponsibilitiesDuties and responsibilities at this level will include:Coordinating the development, implementation, review, and dissemination of policies, strategies, legislations, and guidelines for Health Products and Technologies (HPT) therapeutics and management.Facilitating technical support to Ministries, Departments, Agencies, and Counties (MDACs) on HPT management and therapeu...

Duties and responsibilities Duties and responsibilities at this level will include: - Coordinating the development, implementation and reviewing policies, strategies, legislations, guidelines, frameworks, norms, tools, regulations, plans, and standards on health sector resource mobilization; Mobilizing resources in health financing; Facilitating capacity building and providing technical support t...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Duties and responsibilitiesDuties and responsibilities at this level will include: -Coordinating the development, implementation and reviewing policies, strategies, legislations, guidelines, frameworks, norms, tools, regulations, plans, and standards on health sector resource mobilization;Mobilizing resources in health financing;Facilitating capacity building and providing technical support to MD...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of yo...

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...