Telecom customer service jobs

We are now looking for a Packet Core Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.You will require a broad knowledge within telecom and Datacom, covering both har...

Job Purpose: The Product Security Architect will be responsible for designing and development of security control for the business Commercial, Fintech, and digital initiatives. He/ she will work closely with the various business team to understand the product and services and further recommend security controls for inclusion. The controls should be less business disruptive, enforce cyber control,...

Job Purpose:The Product Security Architect will be responsible for designing and development of security control for the business Commercial, Fintech, and digital initiatives. He/ she will work closely with the various business team to understand the product and services and further recommend security controls for inclusion. The controls should be less business disruptive, enforce cyber control, ...

We are now looking for a Packet Core Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.You will require a broad knowledge within telecom and Datacom, covering both har...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: The Product Security Architect will be responsible for designing and development of security control for the business Commercial, Fintech, and digital initiativ...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About Job We are now looking for a Packet Core Support Engineer that will provide technical service and support to our custo...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks Summary We are looking for an Environment, Health, & Safety (EHS) Professional to act as the primary spokesperson for EHS mat...

PROFILE INTRODUCTIONOur client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly skilled Level 1 Support to join their team. As a Level 1 Support, you will be crucial in handling basic queries and resolving straightforward issues. The Level 1 (L1) support will...

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. PROFILE INTRODUCTION Our client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly ...

Job DescriptionWe are looking for a dynamic and results-driven Trade Sales Representative to drive sales growth in the trade channel. Responsibilities:Develop and implement sales strategies to drive revenue growth in the trade channel, including retailers, wholesalers, and distributors.Build and maintain strong relationships with key accounts, including retailers, wholesalers, and distributors, t...

The Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties assigned. Respo...

The Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties assigned.RESPON...

JOB DESCRIPTIONThe Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties ...

Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...

As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

The candidate will be responsible for as the service TD, you will ensure the delivery of IT infrastructure integration solutions in complex scenarios. Ensuring successful project delivery based on customer satisfaction with SMs or higher-level customers. In addition, effectively support the pre-sales team to explore more opportunities.Job responsibilitiesDesign and implementation of virtualizatio...

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Summary The candidate will be responsible for as the service TD, you will ensure the...

ABOUT US Broadband Communication Networks is a communication technologies solution provider whose objective is to provide communication network solutions for; Mobile Network Operators, Fixed Network Operators, Regulators, Broadcasting houses, Internet Service Providers (ISPs) Governments and large business organizations in East African with our HQ in Nairobi Kenya. We are experienced in End-to-En...

Key Responsibilities:Direct day-to-day operations to align with strategic goals, ensuring adherence to company policies and financial targets.Develop and execute commercial strategies for growth and profitability.Lead a team to provide excellent customer support, manage technical issues, and mitigate risks.Monitor performance to minimize downtime and optimize service delivery.Manage vendor relati...

Roles and Responsibilities:Manage day to day administration while ensuring cost control on regular expenses such as Maintenance related expenseStationaryRentalCommunications equipmentGuest house managementPantry/ refreshmentsCafeteria (if present within the given region)Responsible for maintenance of furnitures, fixtures and other office equipments and represent admin team in auditMaintain all co...

Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization. Roles and Responsibilities: Manage day to day administration while ensuring cost control on regular expenses such as Maintenance related expense Station...