Does it sometimes feel that your business is fuelled more by optimism than reality? Do your colleagues tell you that customers are happy or (as in the case of a business I once encountered) that ‘no one’s complained yet’?
•Encouraging participants to explore different perspectives and possibilities helps to foster innovation (the capability most companies claim, but few demonstrate) •Despite its ghoulish name, Pre-Mortem's efficacy has been proven in various fields, including business, healthcare, and intelligence
Does it sometimes feel that your business is fuelled more by optimism than reality? Do your colleagues tell you that customers are happy or (as in the case of a business I once encountered) that ‘no one’s complained yet’?
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