KCB Bank Kenya has been recognised the top lender in digital banking and Sustainable Corporate Social Responsibility (CSR), at the 2024 Think Business Banking Awards.
The digital banking category saw KCB top Equity and Sidian, who came in second and third positions, respectively.
On the other hand, the CSR category, the lender ranked top of Equity and I & M at second and third.
The recognition according to KCB, mirrors its efforts in driving digital transformation and providing cutting-edge financial solutions to its customers while making a positive impact in the communities it serves.
The bank also scooped first runners-up in best retail banking behind Equity; second runners-up in best bank in the Tier 1 category behind Equity (position 1) and Standard Chartered (position 2).
KCB was also recognised among the best green banks, at position two behind Equity, highlighting its robust financial performance and dedication to environmental sustainability.
As a special honour, KCB was feted as the Think Business Banking Awards 20th-anniversary partner, celebrating two decades of partnership as a pacesetter in transforming the banking industry in Kenya.
KCB Bank Kenya managing director, Annastacia Kimtai, expressed her gratitude for the recognition, saying the awards reflect the Bank's commitment to excellence, innovation and community engagement.
"We are proud of our team's dedication to providing top-notch services and making a positive impact on society. We remain committed to our mission to drive growth and create value for all our stakeholders," Kimtai said.
The bank has significantly invested in technology to enhance customer experience and streamline operations, driving the expansion of digital banking platforms, which have seen a remarkable increase in customer interaction.
The Award's main goal is to encourage innovation, prudence and stability in the banking sector by recognising, awarding and celebrating exemplary performance.
