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Education, health to drive tech firms’ regional investments

Study shows a strong pattern of growth among firms that invest in technology

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by JACKTONE LAWI

Business04 November 2024 - 09:40
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In Summary


  • This has prompted tech industry players to position themselves for this shift in market demands.
  • Generative AI has been a standout trend since 2022, with the extraordinary uptick in interest and investment in this technology unlocking innovative possibilities across interconnected trends

Epson's Mukesh Becto with regional sales manager Krishna Kumar

Continuous investments in frontier technologies have been identified among the areas that promise substantial future growth, especially in enterprise adoption.

Generative AI (gen AI) has been a standout trend since 2022, with the extraordinary uptick in interest and investment in this technology unlocking innovative possibilities across interconnected trends such as robotics and immersive reality.

While the macroeconomic environment with elevated interest rates has affected equity capital investment and hiring, underlying indicators—including optimism, innovation, and longer-term talent needs—reflect a positive long-term trajectory.

The latest study by Science Direct shows a strong and consistent pattern of higher growth among firms that invest more in technology.

A one-standard-deviation increase in the resume-based measure of AI investments over the eight -year for instance, corresponds to a 19.5 per cent increase in sales, a 18.1 per cent increase in employment, and a 22.3 per cent increase in market valuation.

This has prompted tech industry players to position themselves for this shift in market demands.

 The Star caught up with the president of Epson Middle East, Türkiye, Africa, and Central & West Asia, Neil Colquhoun who gives more perspective in an exclusive interview.

What opportunities do you foresee in the META-CWA region in the year ahead?

 We expect significant growth in demand for Epson’s technology solutions across several key industries, including education, healthcare, financial services, construction, tourism, hospitality, retail, and entertainment.

With governments in the region heavily investing in infrastructure and technology, including the development of smart cities, there are abundant opportunities for digital transformation.

Additionally, the demand for printing and projection technologies will increase, fuelled by global events, exhibitions, and growing interest in energy-efficient, space-saving solutions such as our scanning technologies.

Which sectors do you anticipate will be the biggest growth drivers for Epson and other tech players in the region?

In the 2023 financial year, we observed significant growth in office print and visual display solutions, especially in the education sector across Saudi Arabia, the UAE, and Morocco.

The entertainment and retail sectors in Saudi Arabia and UAE also contributed to growth, particularly with high-brightness projector solutions.

Moving forward, education and healthcare are expected to be strong growth drivers, with continued demand for our printing, scanning, and display technologies in these areas.

What are some of the key technological innovations that will drive market demand into the region?

 In education, we aim to enhance classroom experiences with interactive display projectors that allow scalable screen sizes up to 100 inches, promoting collaboration between students and teachers.

We design technology that simplifies and streamlines the workflows, improves the digitisation process saving time and resources.

In healthcare, our precision technology will improve operational efficiency with advanced printing and scanning solutions tailored to the unique demands of healthcare facilities.

How will the regional hub ensure it stays ahead in emerging trends like AI, 5G, and IoT?

As communication data traffic continues to grow, propelled by the roll-out of 5th generation communication systems ( 5G), the spread of the Internet of Things (IoT), the use of artificial intelligence (AI) in data centres, and the upcoming 6G services.

“We aim to incorporate AI, 5G, and IoT into our solutions to create energy-efficient, compact, and precise products that address societal problems,” Otiende said.

 “We believe this will help businesses further enhance their capacities and expand while appealing to global customers,” he added.

Sign-up to the platform for both businesses and service providers will be free, with closed transactions attracting a five percent commission.

 Agencies will also be able use the platform as a service, giving them access to a wider pool of resources to complete tasks.

All users will undergo rigorous vetting to ensure authenticity and compliance with relevant laws including data protection societal challenges.

These changes are expected to cause power consumption at base stations and data centres to sharply increase and drive demand for low-power OCXOs used as reference signal sources.

To meet this demand, Epson drew on its crystal device, semiconductor, and mounting technologies to develop an OCXO that consumes 56per cent less power and is 85 per cent smaller than earlier products.

We will align with government-led digital transformation initiatives in sectors such as education, healthcare, and smart cities to remain at the forefront of technological advancements.

 What was the primary motivation behind the establishment of the new Epson META-CWA region?

The decision was motivated by the need to provide tailored technology solutions that align with the specific needs of these diverse markets.

By establishing a regional headquarters in Dubai, Epson can focus on innovation and offer localised solutions, especially in sectors such as education and healthcare.

 What are the main risks you face in expanding into such a diverse range of markets under the META-CWA umbrella?

The META-CWA region presents challenges such as political instability and economic volatility; these factors could disrupt business operations or supply chains.

Additionally, attracting and retaining talent across diverse labor markets and maintaining an inclusive workforce that respects local norms and values will be essential yet challenging.

How will the company sustain its double-digit sales growth in the region?

The commitment to being carbon-negative by 2050 aligns with market trends that favour long-lasting, energy-efficient products.

By investing in advanced technology for sectors like education and healthcare and partnering with local vendors, we will drive long-term growth across the region.


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