Telkom users can now continue enjoying services after the country's third-largest telecommunication operator announced resolving a network hitch.
The network hitch saw the services interrupted for more than 15 hours.
The company has confirmed in a tweet that the services are back to normal.
Users have been directed to restart their devices and share feedback.
Please note the network issue was resolved. Kindly restart the device in use and share feedback.^eMT
— Telkom Kenya (@TelkomKenya) January 20, 2022
According to Telkom, the carrier was experiencing a service interruption that affected its GSM prepaid services and Global data.
The users could not make calls, check balance, use T- kash, access the internet or send SMS.
Telkom Kenya is one of the major telecommunications companies in Kenya and is government-owned.