Kindiki unveils four institutions set to deliver services digitally

He said NACADA will begin licensing importation and exportation of alcoholic drinks online.

In Summary

• He said individuals faced with alcohol and drug addiction will also be able to access counselling services through the portal.

• The CS reiterated that progressive strides are being taken towards enhancing the processing of police clearance.

Interior Cabinet Secretary Kithure Kindiki.
Interior Cabinet Secretary Kithure Kindiki.
Image: FILE

The Ministry of Interior has moved its services online following President William Ruto's launch of the e-Citizen portal.

In a statement released on Friday, Interior CS Kithure Kindiki said four institutions in the ministry are now set to deliver their services digitally.

The National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA), will begin licensing importation and exportation of alcoholic drinks online.

He said individuals faced with alcohol and drug addiction will also be able to access counselling services through the portal.

“As part of the government’s efforts to improve access to counselling and support services to the grassroots, the Authority is set to accredit rehabilitation centres digitally, with those struggling with addiction also expected to request virtual and in-person training through the same platform,” Kindiki said.

In addition, the CS also moved the police Occurrence Book (OB) to the portal, through which crime and security incidents will be easily reported.

“The police Occurrence Book (OB) has also been digitized, a move that will facilitate more efficient and real-time reporting of crimes and security incidents in the country,” Kindiki said.

He added that the digital OB has been conceptualized to eliminate manipulation and disappearance of case records since complaints, statements, and details of criminal activities made at police stations will be uneditable.

The CS reiterated that progressive strides are being taken towards enhancing the processing of police clearance.

This is in line with a number of capacity adjustment measures targeted at streamlining and expediting the issuance of the certificates by the Directorate of Criminal Investigations (DCI).

According to Kindiki, the digitization drive will also enhance the police complaints system and civilian review of law enforcement officers.

“Any member of the public can file a complaint against police to the Independent Police Oversight Authority (IPOA), with the Authority expected to post the progress of investigations into the deaths and injuries caused by the officers online,” he said.

The Authority said it is seeking to enhance transparency in the deployment of service members.

It added that, unlike Huduma Centers which are primarily based in county headquarters, Gava Express unveiled by Ruto, will provide services at the grassroots in partnership with the private sector, and target the establishment of over 300,000 outlets across the country.

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