Cabinet Secretary for Interior Kithure Kindiki has announced that reforms initiated at the Department of Immigrations are yielding positive results.
Kindiki emphasized that the consistent operation of the department has resulted in a more courteous treatment of citizens.
"Citizens seeking passports and other vital citizenship documents are now being served with courtesy, and their inquiries are responded to by our members of staff," Kindiki said.
The CS assured that they are fully committed to eliminating the backlog of applications.
"We are determined to clear the backlog and process new applications expeditiously," he affirmed.
CS Kindiki had described Nyayo House as a crime scene and initiated measures to dismantle people he described as " cartels".
This decisive action led to the arrest of four individuals suspected of soliciting bribes and defrauding Kenyans who were seeking immigration services within Nyayo House.
The arrests were conducted by officers from the Directorate of Criminal Investigations (DCI).
