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Kenya Airports Authority services shift to cashless payment

Authority say move will minimise risks associated with handling physical currency

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by MAUREEN KINYANJUI

News06 February 2024 - 05:38
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In Summary


  • •The move comes in line with President William Ruto’s directive to public institutions to digitize their services to streamline government services and reduce losses in revenue.
  • •To access the services, customers use the USSD code *566# on their phones and select an airport from the options provided.
Kenya Airports Authority headquarters at the JKIA in Nairobi.

Kenyans seeking several services from Kenya Airport Authority can now access them from the comfort of their phones.

This is after the authority completed the full transition to the cashless payment system.

“Our services have now transitioned to cashless payments; whether it’s for parking, airport passes, or any other KAA service, our cashless system is designed for effortless transactions. Say goodbye to the hassle of carrying cash and hello to seamless transactions,” the notice reads.

To access the services, customers use the USSD code *566# on their phones and select an airport from the options provided.

After this, they can proceed and  make payments for services such as airport visits, animal holding, penalties, security passes, film shooting, and miraa transportation

The move, according to KAA will simplify payment processes as well as reduce transaction times.

Authority say this will also minimise risks associated with handling physical currency.

The move comes in line with President William Ruto’s directive to public institutions to digitise their services to streamline government services and reduce losses in revenue.

Government payments going digital is a step aimed at increasing revenue collection, minimising the cost of collection and enhancing service delivery.

The President said digitisation is already making huge strides in sealing corruption loopholes in matters of tax collection.

Chief of Staff and Head of Public Service Felix Koskei lauded the government's move to go digital.

Revealing milestones achieved, Koskei highlighted that since government services became available on e-citizen, the state has been generating Sh281 million daily in revenue.

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