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Kenyans to pay for postal services via e-Citizen

Posta is giving 20 percent discount for new address renters.

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by MAUREEN KINYANJUI

News06 February 2024 - 12:27
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In Summary


  • •PCK is a commercial State Enterprise operating under the PCK Act 1998.
  • •The President William Ruto-led administration last year in July embarked on a journey to revamp the Postal Corporation of Kenya (PCK).
Posta House in Nairobi's CBD.

Kenyans seeking postal services will now have to make payments through the e-Citizen platform.

In a notice on Tuesday, the Postal Corporation of Kenya stated that the move was necessitated by the directive to have all government services on e-Citizen.

“Postal Corporation of Kenya wishes to inform our esteemed customers and the public that payments of all Postal Services shall now be made through the E-citizen platform.

"This follows the Presidential directive to deactivate all existing playbills and onboard all government services on them,” reads the notice.

In addition to that, Posta is giving a 20 per cent discount for new address renters.

For those seeking individual postal address rental, they will be charged Sh2,61, Corporate (Sh10,060), Special Corporate (Sh6,835) and sh8,335 for learning and religious institutions Sh8,335.

For those seeking to renew, Individual renters will be charged Sh 2,050, Corporate (Sh9,500), Special Corporate (Sh6,275) and Sh7,775 for learning and religious institutions

PCK is a commercial State Enterprise operating under the PCK Act 1998.

The Corporation’s mission is to provide the Public and Private Sector with end-to-end, reliable seamless universal Postal and Courier Services.

The President William Ruto-led administration last year in July embarked on a journey to revamp the Postal Corporation of Kenya (PCK).

Cabinet Secretary for Information, Communication and the Digital Economy Eliud Owalo revealed that the government has started to deliver medicine using postal services.

"Posta is delivering medical-related supplies to medical facilities. This includes scaling up citizen access to essentials such as mosquito nets in collaboration with Kenya Medical Supplies Agency," he said.

The CS revealed that the contract between Kemsa and PCK is about Sh295 million.

In the last Financial Year 2022-23, Owalo highlighted that PCK achieved a Sh600 million for logistics services offered to the Government.

He also noted that PCK has expanded its EMS (Expedited Mail Services) offering and increased new contracts.

"These new contracts will see an increase from Sh600 million in FY 2022-2023 to Sh900 million in the current year," Owalo added.

Revealing more plans, the CS stated that PCK has completed the first cycle of the 50 Trainer of Trainers (ToT) program.

As a result, 500 Posta employees will become the first-line e-commerce ambassadors at the Post office and within high-market density areas.

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