The government has announced steps Kenyans can use when creating accounts via the new e-Citizen Portal.
The platform was developed as a payment gateway and integrated with electronic payment platforms including mobile telephone money payment services.
When one creates an account and logs in, they can access over 5000 services in more than 100 ministries and government agencies.
When creating an account it is important to note that one must be a Kenyan Citizen or a foreign resident, must be above the age of 18 and must have a national identity card number or a national alien card number.
Here is the process step by step
To get access open your browser e.g. Firefox or Google Chrome key in www.ecitizen.go.ke and then follow the registration process to register.
Create an account, click on register and choose an account you wish to create.
Enter your national ID number, your first name and the year of birth then proceed to the next step.
Create a strong and secure password for your account following the confirmation of the password to allow you to move to the next step.
Enter the phone number and the email address you wish to register with, follow the requirements needed and upload your profile photo to complete the registration.
Click on sign in to allow you to log in to your account and access the government services then enter your email address or ID Number and password to log in.
Choose where you want the OTP to be sent, either through your email or the phone number and enter the OTP sent to continue.
Lastly, choose the ministry, department or agency under which you want to apply for service and proceed with your application.
