Deputy Inspector General of Police, Kenya Police Service, Eliud Lagat made an unannounced visit to Pangani police station on Wednesday to witness how police serve the public.
This is the latest of such visits he makes to police stations as part of efforts to ensure service delivery.
Lagat asked the officers to ensure the public is served better.
He expressed concerns that some police commanders are arrogant and negligent and warned those with the traits to either leave service or wait for action
“As the OCS, you are responsible for the good and bad things in your station," Lagat said when he visited Pangani.
During the visit, Lagat addressed Officers and called upon them to "serve members of the public with integrity, respect and work as National Police Service (NPS) team”.
He said he receives many complaints and compliments as well over police conduct on the ground.
He was guided to tour the report office, cells, and Child Protection Unit, and took time interacting with residents of the area who had come to seek services at the station and prisoners in the cells.
Lagat was accompanied by several senior officials including Nairobi Regional Police Commander Adamson Bungei and NPS Spokesperson Resila Onyango, AIG David Mburukwa.
Lagat has made several surprise visits across the country including Kilimani Police Station, Nakuru police station, Mwiki police station in Kasarani, and Kondele police station among others.
He said the visits have shown him how the police serve the public and how the public feels about it.
