Public Service Cabinet Secretary Justin Muturi has raised concerns over a huge number of uncollected national identity cards in the country.
In a statement on X, Muturi said there are over 190,000 uncollected National IDs nationally.
The Cabinet Secretary spoke after he toured the Thika Huduma Centre where he assessed how we can enhance service delivery and boost efficiency.
"One thing stood out—the staggering number of uncollected documents," the CS said.
According to the Cabinet Secretary, there are more than 2,800 birth certificates, over 10,000 IDs, and over 6,000 in Thika Huduma Centre alone.
"I’m urging all Kenyans to visit their nearest Huduma Centre and collect their documents without delay! With 57 Huduma Centres across the country, accessing your documents has never been easier," CS Muturi said.
“We, therefore, urge Kenyans to visit their Huduma Center and collect the documents they applied for,” he said.
This is not the first time the government has appealed to Kenyans to collect their processed documents across all Huduma Centres in the country.
In February, Huduma Centres announced that it had 226,247 uncollected documents, which included 122,027 IDs, 51,773 birth certificates, and 52,447 smart driving licenses.
By October, the figures had increased to 180,000 identity cards and 47,000 driving licenses.