The Kenyan Judiciary is experiencing a system outage affecting three key platforms used in legal processes: the e-filing system, the Case Tracking System (CTS), and the Causelist system.
The outage, which was announced on the morning of October 24, 2024, has disrupted the submission of legal documents, case management, and court scheduling across the country.
The Judiciary in a public notice acknowledged the issue and stated that their technical team is "working around the clock to ensure full system restoration".
The e-filing system allows legal practitioners to submit documents online, while the CTS tracks case progress and stores court records.
The Causelist system generates daily court schedules. With all three systems down, the Judiciary has put in place alternative methods to handle urgent matters.
The outage has impacted the submission and processing of legal documents across the country, prompting the Judiciary to provide alternative methods for time-sensitive filings.
"For applications under Certificate of Urgency and time-bound pleadings, forward the same through the respective court stations' email addresses and copy to [email protected] for processing," the Judiciary advised.
This ensures that critical legal matters can still be addressed while the systems are down.
The Judiciary apologized for the inconvenience caused by the outage and thanked the public for their patience.
"We apologize for the inconvenience caused and thank you for your patience and understanding," the statement read.
Users with inquiries or those seeking clarification during the outage have been directed to contact the Judiciary through [email protected] or [email protected].
The technical team is actively working to resolve the issue, though no timeline has been provided for full system restoration.
Legal professionals and the public are encouraged to use the alternative email process until the systems are back online.