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KQ temporarily suspends flights to Comoros and Mayotte

The suspension, KQ said, is due to expected Tropical Cyclone CHIDO

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by FELIX KIPKEMOI

News14 December 2024 - 12:13
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In Summary


  • "Government authorities in both countries have put out alerts in relation to the impact of the cyclone," KQ said.
  • The cyclone is expected to last until Monday, December 16, 2024.

Kenya Airways


Kenya Airways (KQ) has announced a temporary suspension of its flights to Comoros and Mayotte due to the impending threat of Tropical Cyclone CHIDO.

The cyclone is expected to affect the two islands.

"Government authorities in both countries have put out alerts in relation to the impact of the cyclone which is expected to last until Monday, December 16, 2024," KQ said.

According to KQ, the decision to halt the operations is to ensure the safety of both its passengers and staff.

"We sincerely apologise to our customers for the inconvenience this may cause. The safety of our customers and that of our staff is our number one priority," KQ said.

It has, however, regretted any inconvenience caused by the disruption while praying for the residents in the regions set to be affected. "Our prayers are for the safety and well-being of the people impacted by these adverse weather conditions."

"We are monitoring the weather situation and plan to resume flights on Monday, 16th December 2024, once the adverse weather conditions have improved significantly."

"Affected passengers are advised to check the latest updates on Kenya Airways' website under Flight Status, or reach out to the Customer Excellence Center for assistance via WhatsApp (+254 705 474 747) or X (formerly Twitter) @KQSupport," it adds.

"The airline remains committed to providing a safe and comfortable travel experience for all its customers."

Tropical cyclones are also called hurricanes or typhoons, depending on the region.

A tropical cyclone is a rapidly rotating storm that begins over tropical oceans, and it can vary in speed, size, and intensity.

They are the second-most dangerous natural hazards, after earthquakes.

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