
City public transport service Super Metro Limited has once again been ordered to suspend its services following a hearing with the Transport Licensing Appeals Board (TLAB).
Super Metro said it has achieved 90 per cent compliance with the directives issued by the National Transport and Safety Authority (NTSA) and the Transport Licensing Appeals Board (TLAB).
On March 20, Super Metro operations were suspended to ensure the company is compliant with road safety measures.
However, days later, the court temporarily lifted the suspension, allowing the fleet of buses to resume normal operations.
In a statement on their Facebook page on Monday, the Sacco said they are committed to fully adhering to all regulatory requirements to ensure the safety and satisfaction of the passengers.
"Following a hearing with the Transport Licensing Appeals Board today, the Board has directed Super Metro Limited to suspend operations for the next three days to finalise the remaining compliance measures," Super Metro said in a statement.
Super Metro Limited said it fully respects the decisions of the TLAB and the court.
"We are working diligently to address the outstanding compliance issues within the stipulated timeframe and will resume operations as soon as we receive approval from the relevant authorities."
The company apologised for any inconvenience the temporary suspension may cause to the customers and stakeholders.
"Super Metro Limited remains dedicated to providing safe, reliable, and efficient transport services, and we appreciate your understanding and support during this period."
NTSA alleged that the March suspension followed various violations by the operator, including expired inspection certificates and road service licences, expired speed limiter certificates, lack of speed limiter records and vendor details among others.
The authority further claimed that some driver credentials did not meet the required qualifications as well as violation of the Operation of Public Service Vehicle regulations.
The authority also gave conditions that Super Metro must meet to have the operating license reinstated.
The conditions included presenting 294 vehicles with various violations to the respective speed limiter vendors for compliance checks.
“The Company must present 294 vehicles with violations for compliance inspection at Likoni Motor Vehicle Inspection Centre and obtain compliance reports for all the vehicles. Present 42 drivers, out of the 109 drivers with speed violations, for a retest at the Likoni Driver Test Centre," NTSA stated in the statement.
The authority noted that 64 of the Company’s drivers failed a retest on March 10, 2025, and this led to the suspension of their respective driving licenses.