Kenya Power has kept thousands of customers in the dark even after they forked out Sh12 billion for their homes and business to be connected to electricity, an audit report reveals.
Some people have waited as long as 11 years to be connected and they are still on the waiting list, despite having paid the requisite fees.
Darkness has been the portion of these families, despite forking out fees.
One can infer their fury from how Kenyans vented at Kenya Power and concerned government officials after a recent nationwide blackout.