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Most frequent fraud schemes targeting consumers

Only 20 per cent of consumers reported being unaware of any fraud schemes targeted at them.

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by HILDA MWENDE

News27 June 2024 - 14:47
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In Summary


  • In Q2 2024, vishing emerged as the most prevalent scam as cited by 45 per cent of respondents, surpassing money or gift card scams at 44 per cent.
  • Vishing scams increased by five percentage points compared to last year.

A notable 72 per cent of respondents reported being targeted by digital fraud schemes in the past three months but successfully avoided falling victim.

However, an additional 8 per cent were targeted and fell victim to these schemes.

The awareness of fraudulent schemes was significantly high; only 20 per cent of consumers reported being unaware of any fraud schemes targeted at them.

The lack of awareness was lowest among the younger generations.

In Q2 2024, vishing (fraudulent phone calls to extract data) emerged as the most prevalent scam as cited by 45 per cent of respondents, surpassing money or gift card scams at 44 per cent.

Vishing scams increased by five percentage points compared to last year.

Smishing (fraudulent text messages targeting data extraction) was reported by 44 per cent, an increase of four percentage points from Q2 last year.

Additionally, phishing(encompassing fraudulent emails, websites, social posts, QR codes, etc. intended for data theft) rose by three percentage points to 36 per cent.


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