A sim swap is a type of identity theft that occurs when a criminal gains control of a phone number.
According to mobile network operator Safaricom, fraudsters replace and take over the customer line.
Identity theft can be categorized into various sections, one of them being Sim Swap Fraud.
According to Safaricom, Fraudsters go to the extent of registering an existing number on a new SIM card to intercept notifications, one-time passwords, online banking profiles and transactions as well as changing the account security settings.