- The gold category Best Quality Leadership Award is an initiative of the European Society for Quality Research (ESQR).
- The award acknowledges the hospital’s innovative leadership by its management in offering patients from the region best care.
Image: HANDOUT
The Nairobi Hospital has won a top global award for its outstanding leadership in the region’s healthcare sector.
The gold category Best Quality Leadership Award is an initiative of the European Society for Quality Research (ESQR).
The award acknowledges the hospital’s innovative leadership by its management in offering patients from the East, Central and Southern Africa region the best care using advanced technology in an atmosphere of trust, safety and comfort.
The hospital’s Chief Executive Officer James Nyamongo received the award which was presented by ESQR’s Executive Director Dr A. Arista in Brussels, Belgium.
Nyamongo was accompanied by the hospital’s board chairman Chris Bichage.
In his acceptance speech, Nyamongo dedicated the award to the hospital’s Board of Management and staff for their tremendous support and selfless contribution.
“I come here to receive this award with deep gratitude and great humility. It is an award that speaks to our highest aspiration as a leading private healthcare facility in East, Central and Southern Africa,” Nyamongo said.
“Few organisations in Africa and the global South have attained this incredible achievement and for this, I thank the European Society for Quality Research for this great and distinguished honour,” he said.
The hospital chief added that the award is a profound recognition of what the hospital has done in the region to ensure healthy lives and promote well-being for the people in line with the United Nation’s Sustainable Development Goal Number 3.
“We pride in highly skilled medical specialists, modern medical and non-medical technology which sets us apart in terms of superior patient experience in Africa,” the CEO said.
The event was attended by business leaders, academic experts, civil servants, diplomats and other professionals from all over the world.
The Nairobi Hospital is renowned across Africa for emergency and trauma care, disaster response and critical care and has excellent facilities for providing high quality clinical and nursing care including a variety of specialty clinics such as Orthopedic, Well Baby and Executive Clinics.
Its highly specialised medical team undertakes a wide range of routine and complex investigations and procedures including open heart surgery, kidney transplants, trauma care, orthopedic surgery, Neurosurgery, laparoscopic surgery, and cancer therapy among others.
“As we celebrate our 70-year anniversary this year, I receive this award with an abiding faith and confidence in our team of dedicated medical personnel who continue to provide our patients with transformative healthcare. We are open to forging and strengthening new collaborations and partnerships,” Nyamongo concluded.
The Best Quality Leadership Awards target selected companies, institutions, public administrations and organisations representing different sectors from Europe, Asia, the Americas, Africa and Australia.
ESQR is a European organisation headquartered in Lausanne, Switzerland, dedicated to quality improvement techniques recognition and research.
“ESQR makes a positive contribution to quality culture through its annual conventions and award giving ceremonies," Arista said in his opening remarks.
It recognises organizational excellence, facilitates networking, and disseminates innovation and visionary thinking,” Arista said.
In the last three years, the Nairobi Hospital has invested nearly Sh2 billion worth of projects in an expansion strategy geared towards delivery of quality service to patients in the region.
The completion of these projects, all funded by internally generated revenues, has been accelerated in efforts to reverse the trend of thousands of Kenyans seeking medical treatment abroad.
It has also been key in attracting patients from neighbouring countries such as Uganda, Ethiopia, DRC, South Sudan, Rwanda, Burundi, Malawi, among others.
Last year, the Nairobi Hospital won another global award for its free treatment access programme for cancer patients.
The award was received last October during the International Hospital Federation Awards ceremony held in Lisbon, Portugal.
It was in honour of the Glivec International Patient Assistance Programme for cancer patients which has benefited over 2,000 patients since 2004.