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Telehealth key to addressing Kenya’s healthcare challenges - experts

Bore said they are collaborating with the Ministry of Health to develop telehealth guidelines.

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by CHARLES MGHENYI

Coast11 October 2024 - 11:25
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In Summary


  • In Kenya, the doctor-to-population ratio stands at 1:4,000.
  • For instance, in Kwale County, the ratio is 1:78,000, said Bore.


One in ten families in Kenya falls into poverty every year due to healthcare issues, according to health stakeholders in the country.

Chief Executive Officer of HealthX Africa Roy Bore stated that the ever-growing population makes it increasingly difficult for both national and county governments to build enough hospitals to meet the rising demand.

“Therefore, telehealth or digital health is the solution," Bore said.

Telehealth is the use of digital information and communication technologies to access health care services remotely and manage your health care.

In Kenya, the doctor-to-population ratio stands at 1:4,000.

The situation is worse in rural areas.

For instance, in Kwale County, the ratio is 1:78,000, said Bore.

“The rural communities are underserved. On average, the distance to a healthcare facility is five kilometers, and there are too few doctors to manage this population," he said.

Bore said they are collaborating with the Ministry of Health to develop telehealth guidelines, which will be the first of their kind in the region.

“We believe digital health is the only viable solution. There's no way counties or the national government can build enough hospitals or hire enough doctors to serve the population," he said,

"By the 2040s, for every four people born in the world, one will be African. Our population growth is crazy, and our healthcare needs to keep pace. The traditional brick-and-mortar model won't be able to meet that demand. Telehealth and digital health are the answer."

Bore was speaking on Tuesday evening in Mombasa during the launch of Cura Health Insurance, a new product by Lifecare International.

Lifecare International is a leading insurance, health, and wellbeing advisor with operations in Kenya, the United Arab Emirates (UAE), and Qatar.

Alniz Popat, the Chief Executive Officer of Lifecare International, explained that Cura provides a comprehensive range of healthcare, crisis, and support services across Kenya and beyond, including telehealth consultations, emotional assistance, global crisis response, and evacuations.

"The health insurance industry is evolving rapidly, and we've identified a significant gap in the market for people who need services beyond traditional health insurance," Popat said.

He added, "Cura goes beyond insurance to provide care when it's needed most. It includes medical concierge services available 24/7, and telehealth access to doctors around the clock, from anywhere."

Popat emphasized Cura's support for the telehealth model: "It's like having a doctor for every Kenyan. If you have a phone, you have a doctor in your pocket, accessible whenever needed. That's what we're aiming to provide."

Recently, Lifecare International carried out a medical camp in Maasai Mara in Narok County in Kenya.

Popat said they partnered with a lot of the international and local insurance companies.

"We all went together and we ran a medical camp where we provided free primary medical care. We provided consultations and medicines. We did a lot of surgeries that were able to be done remotely. We did it in remote locations," he said.

The team was also able to provide services for tumour removal, and dental extraction and treat over 4,000 Maasai people.

"We've done about five medical camps so far. So we've treated maybe just more than 12,000 Maasai to date. The Maasais come from all over the place as far as the Tanzanian border to come and see a doctor. And we're trying to address those needs there," he added.

End

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