
Full list of agencies yet to migrate to eCitizen
Ruto gave the agencies one week to comply.
Mwaura said the government fully owns the e-Citizen platform
In Summary
Government Spokesperson
Isaac
Mwaura has clarified on e-Citizen ownership, stating that the state procures ICT services from
various providers.
On Thursday, Mwaura said the government fully owns the e-Citizen platform but entered into a contractual agreement with Webmaster, a local service provider, to manage it.
“This system has been in a 10-year pilot phase as we build capacity and continuously enhance its functionality,” he said.
Mwaura maintained that the state procures services, stating that one such provider is Oracle Corporation, which supplies the Integrated Financial Management Information System (IFMIS).
He added that Microsoft provides supporting digital infrastructure.
Mwaura stated that it is also important to note that the government has established an Innovation and AI Hub at the Kenya School of Government, alongside software and application development hubs at Konza Technopolis.
He said the government continues to make steady progress in developing and embracing homegrown technologies and innovations.
At the same time, he commented on concerns raised by Auditor General Nancy Gathungu and invited Kenyans to share their feedback for collaboration to improve the platform.
The government ordered all state services to be paid via the eCitizen platform in 2023.
On May 25, 2023, the contract for the provision of support and maintenance services for the eCitizen platform was signed to run for three years.
The deal was entered with a consortium of three companies, including Webmasters Kenya Limited, Pesaflow Limited, and Olive Tree Media Limited.
Webmasters Kenya owns the software which operates the eCitizen platform.
Pesaflow enables real-time settlements and reconciliations by enabling payments to various parties through virtual accounts.
It provides data and gives analytics that give insights on trends specific to services or customers.
Olive Tree Media Limited operates SMS, USSD and mobile applications for eCitizen.
Though the government claimed ownership of the eCitizen platform, details of the contract indicates that the three firms may walk out with the system in the event of fallout.
“The suppliers shall be entitled to rescind, withdraw, or otherwise uninstall all their proprietary infrastructure and resource including all technical infrastructure, whether software or otherwise,” the agreement between ICT Authority and the three firms read.
The three firms make their money from the Sh50 Kenyans pay when transacting through the eCitizen platform.
Ruto gave the agencies one week to comply.