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How to verify phone number linked to iTax

To verify the mobile number, KRA has directed taxpayers to Log in to the iTax System.

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by PATIENCE NJERI

News12 November 2024 - 13:55
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In Summary


  • In a notice on Tuesday, KRA said the exercise seeks to ensure the integrity of the taxpayers' register with a view to enhancing service delivery to all taxpayers.
  • It is part of the data clean-up exercise of the taxpayer's Personal Identification Number (PIN) registration details.

Verify phone numbers linked to iTax, KRA to Kenyans

Kenya Revenue Authority has asked Kenyans to verify their mobile numbers linked to the iTax System.

In a notice on Tuesday, KRA said the exercise seeks to ensure the integrity of the taxpayers' register with a view to enhancing service delivery to all taxpayers.

It is part of the data clean-up exercise of the taxpayer's Personal Identification Number (PIN) registration details.

To verify the mobile number, KRA has directed taxpayers to Log in to the iTax System using their PIN numbers and passwords. During the process, iTax will display their current mobile phone number linked to their PIN.

"If the mobile telephone number displayed is accurate and the preferred number, click on the "send verification code" and a code will be sent to the displayed mobile phone number," KRA said.

If the mobile telephone number contact displayed is not accurate or not the preferred one, KRA has asked taxpayers to change the number on the displayed pop-up to their preferred phone number and the click on "Send the verification code" option.

As a result, a code will be sent to the new preferred mobile phone number after which the taxpayer will be required to enter the verification code received on their selected mobile phone number in order to log into iTax.

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