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How government plans to streamline operations at JKIA

Changes were approved by Cabinet on Feb 11, 2025

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by Rosa Mumanyi

Infographics12 February 2025 - 20:44
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In Summary


    The government has adopted a whole-of-government approach to enhance passenger experience at the Jomo Kenyatta International Airport.

    The new strategy will be implemented by the ministries of National Treasury, Roads and Transport, Tourism and Wildlife and Interior.

    The move is part of reforms to upgrade the JKIA to world-class standards by creating a welcoming environment aligned with the highest benchmarks of international airport management.

    The review of operational protocols at the airport to streamline entry procedures followed travelers' feedback regarding customs interactions upon entry, they said.

    On Tuesday, the Cabinet has endorsed a plan to allow travelers entering Kenya to enjoy an increased duty-free import limit of up to Sh250,000 from Sh50,000.

    Previously, travelers complained about having their goods seized for exceeding the Sh50,000 threshold.

    Under the plan, passengers bringing goods for personal use valued at up to Sh250,000 will no longer be required to pay customs duties.

    The Cabinet further announced that JKIA infrastructure will also undergo major upgrades, including modernised baggage handling systems, improved stormwater drainage and access roads, the installation of covered walkways, enhanced air conditioning, and clearer signage.

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