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News11 June 2026 - 21:58

NTSA to dispose of uncollected logbooks after six months

The authority urged all affected motorists to collect their logbooks as soon as possible to avoid inconveniences.

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by CHRISTABEL ADHIAMBO
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The National Transport and Safety Authority (NTSA) has announced that it will no longer store printed motor vehicle logbooks that remain uncollected for more than six months.

In a public notice issued on Thursday, the authority said all currently printed and uncollected logbooks will be disposed of in line with its internal policy once the six-month period lapses.

The notice is expected to affect vehicle owners who have completed ownership transfer processes or applied for replacement logbooks but have not collected the documents from designated NTSA offices.

The authority urged all affected motorists to collect their logbooks as soon as possible to avoid inconveniences and possible disruption when seeking services that require proof of ownership.

"All motor vehicle owners who still have their logbooks at NTSA offices should collect them as soon as possible," the authority said.

NTSA further warned that clients seeking services that require a copy of the logbook will not be able to access them without attaching the current or original logbook to their applications.

The move is aimed at reducing the accumulation of uncollected documents in NTSA offices across the country and ensuring proper management of records.

The authority said collection of logbooks remains free of charge and advised motorists to carry their previous logbook and a valid identification document when visiting collection centres for verification.

NTSA offices across the country remain open from Monday to Friday between 8 am and 5 pm to assist clients seeking to collect their documents or access other services.

The authority also encouraged members of the public to seek clarification through its official communication channels, including email, social media platforms and NTSA offices as well as Huduma Centres.

Logbooks are among the key ownership documents required in a range of vehicle-related transactions, including transfer of ownership, financing applications, insurance processing and verification of vehicle details.

The latest directive means vehicle owners who have delayed collecting their documents now face the risk of losing them if they remain unclaimed beyond the stipulated period.

NTSA said the disposal of uncollected logbooks will be undertaken in accordance with the authority's established policy.

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