The Directorate of Criminal Investigations (DCI) has transformed the issuance of Police Clearance Certificates, commonly known as Certificates of Good Conduct, with the rollout of a new digital platform aimed at improving service delivery.
Beginning Monday, July 20, 2026, the DCI will launch the Multi-Biometric Identification System (MBIS)-ABIS Version 5, an upgraded platform designed to accelerate the processing of applications through enhanced biometric identification technology.
The documents will now be issued on the same day as the application and fingerprint-taking process. Unlike in the past, when applicants used ink to capture their fingerprints, the new system is fully digital.
Applicants place their fingerprints on a machine, which processes them electronically.
According to the DCI, the new system is expected to significantly reduce processing times, improve efficiency, and provide applicants with a faster and more seamless experience when obtaining Police Clearance Certificates.
Interior Cabinet Secretary Kipchumba Murkomen presided over the launch of the new system on Thursday and declared the move a game changer. He was accompanied by Inspector General of Police Douglas Kanja, Deputy Inspector General of the Administration Police Service Gilbert Masengeli, Head of e-Citizen Isaac Ochieng, among others.
DCI Director Mohamed Amin said the upgrade marks a major step in modernising the agency's services, promising shorter waiting periods and more reliable processing for Kenyans seeking Certificates of Good Conduct.
He said the system will be implemented in all 51 Huduma Centres across the country.
The document is crucial for many purposes. Many Kenyans have been complaining about delays in processing the certificates, and the new upgrade is expected to provide relief.
